Faq
Common Questions

Most Popular Questions

Download the Milkup app from the App Store or Google Play Store, open it, and select your preferred language. Click on "Create Account" and fill in your Full Name, Mobile Number, and Password. If you have a Referral Code (optional), enter it. You'll receive an OTP on your registered mobile number. Enter the OTP and click on "Verify OTP." A message will confirm that your registration is successful.

Open the Milkup app on your device, click on the Profile icon at the bottom of the screen, and then click on the "Profile" option. Update your details, such as your name, mobile number, or other information you wish to change. After making the necessary updates, click on the "Save" button. A message will confirm that your profile has been successfully updated.

Open the MilkUp app, click on the Profile icon at the bottom of the screen, and select the Language option. Choose your preferred language and click on Continue to save the changes.

Open the MilkUp app and click on the Customers tab at the bottom. Click "S" icon for the customer you want to subscribe. This will display a list of products based on your selected categories. After selecting a product, you'll be directed to the subscription page. Enter the price and quantity, set the subscription plan (start and end dates), and choose the slot time (e.g., Morning or Evening) along with the days (e.g., Monday, Tuesday). Finally, click on the Update button. Your subscription will be successfully added, and the icon color will change to green.

Open the MilkUp app and click on the Profile icon at the bottom. Select "Time Slot" on the profile page. Change your time slot as needed (for example, from Morning (7 AM - 9 AM) to Evening (5 PM - 7 PM) following the provided instructions. Finally, click on the Continue button to save your changes. You will receive a confirmation message indicating that your time slot has been successfully updated.

Open the MilkUp app and click on the Profile icon at the bottom. Select the "Add Rider" option on the profile page and click the Add button. In the given form, enter the rider details, such as full name, mobile number, email ID, and password. After filling in the information, click on the Add option. You will receive a pop-up confirming that the rider has been added successfully, and the rider's name will appear in the list.

Open the MilkUp app and click on the Profile icon at the bottom. Select the "Contact Us" option on the profile page. Enter your name, mobile number, email, and your message in the Message box. Click on the Send button. After submitting your query, the support team will contact you within 24 hours.

If you forget your password, open the Milkup app and click on the "Forgot Password" link on the login page. Enter your registered mobile number or updated email ID, then click on the "Request Password" button. A password will be sent to your registered mobile number or email ID.

To change your profile picture, open the Milkup app on your device and click on the Profile icon at the bottom of the screen. Then click on the profile icon again in the profile form, select an image, and click the Save button. Your profile picture will be successfully updated.

To add a category, open the Milkup app on your device and click on the Profile icon at the bottom of the screen. Then click on the "Category" option on the profile page. Click the "+" icon to enter the category details, including an image and description. Finally, click on the Save or Add option. You will be able to see your added category on the category page.